Akkodis AI-Native Services (AINS) 

Change the economics of everyday operations.

AINS is an outcome-based service that moves you quickly to 

AI-first operations without a large, costly program. It is fit for small and mid-sized enterprises and keeps a human touch 

where the work calls for it. 


Launch in weeks across IT, HR, finance, procurement, 

supply chain and customer support.

Start with the work that adds up

AINS goes beyond automating repeat work. It puts AI at the front of how a function runs, from the first request to the final step. Choose where to begin, then expand as the results add up.

IT Support

Resolve common requests before they require hands-on support.

Finance

Automate record-to-report, order-to-cash, invoice processing and other high-volume transactions.

HR

Handle employee questions and routine service requests.

Customer Support

Handle voice and digital requests, with seamless escalation when a person is needed.

Procurement &
Supply Chain

Streamline requests, approvals 

and supplier processes.

Better economics start with the unit.

Every function runs on units of work: an invoice processed, a support request resolved or a customer interaction handled. With AINS, you pay for each one, not for headcount or hours.


AI leads every step of the work, so each unit costs less to deliver. Akkodis runs the service and keeps improving it as volume grows.


Lower the cost per unit, then expand where the business case makes sense.

What could better economics look like?

The impact becomes clearer when you look at the numbers behind everyday work.

INVOICE PROCESSING

If the cost to process an invoice moved from $5.00 to $2.50, 100,000 invoices would move from $500K to $250K in annual processing cost.

IT SUPPORT

If AI handled 60%+ of 10,000 routine requests each month, more than 6,000 requests could move away from the same level of manual handling.

CUSTOMER SUPPORT

If AI handled 70%+ of 50,000 routine monthly contacts, more than 35,000 contacts could be handled with less agent intervention.

AI-first operations with human expertise built in

AINS puts AI at the front of every layer of service and transaction work, across the channels your business already uses. AI resolves requests and completes workflows from start to finish. When work needs judgment, approval or specialist support, it moves 

to the right person with the full context intact. That person can be an Akkodis expert or someone on your own team.


Akkodis runs the service and finds more of the work AI can lead as volume grows.


Start with one operation where volume or manual effort is driving up cost. We’ll help you choose it 

and get it running in weeks.

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